Refund Policy

All sales are final — we do not accept returns or exchanges for change of mind.

The only exception: if you receive an item that is not what you ordered — the wrong item, the wrong size sent by us, or a defective pair — contact us at grailedlocker.us@gmail.com and we will make it right with a replacement or a refund.

Items must be unworn, untried outdoors, and in their original packaging.

Refunds are issued to the original payment method. Shipping charges are non-refundable except when the error was ours.